This section applies to Personal Information that we collect and process when you visit the Carbon Zero Sites, and in the usual course of our business, such as in connection with our recruitment, events, sales and marketing activities or when you visit our offices. In this section, "you" and "your" refer to Visitors.
A. Information We Collect
(i) Information you provide to us on the Carbon Zero Sites or otherwise: Our Carbon Zero Sites offer various ways to contact us, such as through form submissions, email or phone, to inquire about our company and Service. For example, we may ask you to provide certain Personal Information when you express an interest in obtaining information about us or our Service, take part in surveys, subscribe to marketing, apply for a role with Carbon Zero, or otherwise contact us. We may also collect Personal Information from you in person when you attend our events or trade shows, if you visit our offices (where you will be required to register as a visitor and provide us with certain information that may also be shared with our service providers) or via a phone call with one of our sales representatives. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we may keep copies of any such communications for our records.
The Personal Information we collect may include:
The information we collect automatically includes:
B. Use of Personal Information
We may use the information we collect through our Carbon Zero Sites and in connection with our events and marketing activities (alone or in combination with other data we collect) for a range of reasons in reliance on our legitimate interests, including:
Carbon Zero Card is designed to protect your privacy and security so that you can focus on swiping your carbon footprint goodbye with peace of mind.
When you apply for a Carbon Zero Card, your name, contact information, and device phone number may be used by Carbon Zero to verify your identity and to help prevent fraud.
If more information is needed to verify your identity, you may be asked to scan your driver’s license or state-issued photo ID.
You may also be asked to provide an estimate of your annual income to help make a decision about whether to grant you credit and the amount of credit to grant.
Your application will not be submitted for a credit decision until you accept the Carbon Zero Card terms and conditions.
Information may also be provided by Carbon Zero to Stripe or Visa to enable and set up your Carbon Zero Card and to prevent fraud.
When you begin a payment within an app or on the web using Carbon Zero Card, to enable tax and shipping cost calculation, your zip code, postal code, or other equivalent information is provided to the app, website, or merchant. After you authorize the payment, other information requested by the merchant, such as a device-specific account number, your shipping address, or email address, is also provided.
Carbon Zero may use your Carbon Zero Card account status, such as whether you have applied for or have a current Carbon Zero Card account, to determine whether a message is relevant to you, including a marketing message.
Anonymous and aggregate information that cannot be tied to you may also be used for Carbon Zero marketing and other messaging.
If you have questions about your Carbon Zero Card, you can contact support through carbonzero.cc/support. Carbon Zero will use any information you share, including personal information, to process your request. If your inquiry must be sent to Stripe for servicing, Carbon Zero will share information about you and your inquiry with Stripe so that they may better help you. Carbon Zero will not retain any personally identifiable financial information that it sends to Stripe for servicing.
If you wish to update the information associated to your Carbon Zero Card account after you have activated your card, please contact us at carbonzero.cc/support.
Carbon Zero may use information that does not identify you to improve Carbon Zero products and services, for marketing, and for fraud and security purposes. Carbon Zero will not attempt to re-identify any anonymous or aggregated Carbon Zero Card data we receive.
Carbon Zero will use your information as required by law and for fraud prevention. Carbon Zero Card-related information may be used by Carbon Zero to the extent necessary and required to comply with law or valid legal process, even after you have closed your account. By using Carbon Zero Card, you agree and consent to Carbon Zero’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of your information as described above.